Owner WhatsApp Business Insights
Configured owner mobile numbers can request supported sales and business insights through the Meta WhatsApp integration.
This release adds owner business insights and guest conversations through WhatsApp, controls loyalty and discounts, automates no-shows, and expands Back Office and tax permissions.
7
Total updates
5
New features
2
Improvements
Configured owner mobile numbers can request supported sales and business insights through the Meta WhatsApp integration.
Authorized staff can review guest message history and exchange messages, images, and documents during an active WhatsApp conversation window.
Loyalty settings can control whether eligible order items earn points when a membership, package, gift card, or coupon redemption is used.
Individual services and products can be excluded from membership, package, gift-card, coupon, and manual discounts.
A configured daily process marks eligible uncompleted confirmed appointments as cancelled with a No Show status and reflects the result in appointment reports.
Access controls can restrict the Back Office home page and Service and Product sections.
Removing tax during order completion requires the applicable billing-price edit permission.